Frequently Asked Questions (FAQ)

Motalab Mansion, 2 R. K. Mission Road, Motijheel, Dhaka 1203

Please call our customer care representative at 01711-025165 (Saturday to Thursday, from 10:00 AM to 7:00 PM), or email us at Info@GoodHopeMotors.Com.

Our mission is to ensure a cleaner and improved transportation system in Bangladesh, reduce environmental pollution, and support small businesses.

An auto rickshaw designed and approved by BUET (Bangladesh University of Engineering and Technology) refers to a rickshaw that has been fully designed by a team of BUET engineers, followed by the development of a prototype. After thoroughly evaluating its overall safety features and quality standards, BUET granted approval for manufacturing auto rickshaws based on that design and standard. These rickshaws are environmentally friendly, driver- and passenger-friendly, durable, and safe for road use.

Because these vehicles are built according to government-approved design and standards, ensuring the safety of both drivers and passengers, and they are durable. Moreover, they are cost-effective in terms of maintenance.

The new design includes a total of 16 features, including a stronger chassis, improved braking system, comfortable seating, a safer roof structure, and an upgraded battery.

You can place a direct order through our website (www.GoodHopeMotors.com) or by calling us at 01711-025165. Alternatively, you can purchase directly by contacting your nearest GoodHope Motors authorized dealer.

Yes, according to the new policy of Dhaka City Corporation, it is mandatory for auto rickshaw drivers to have a valid driving license to operate on the road. At the same time, the auto rickshaw must be licensed by the City Corporation.

The maintenance cost of BUET-approved rickshaws is comparatively low. With regular use and proper maintenance, they remain in good condition for a long time.

So far, no one is selling auto rickshaws on installments.

Yes, we have our own servicing center where regular maintenance and parts replacement can be done.

We supply various types of electric auto rickshaws, e-bike tricycles, and electric cargo vans, which are fuel-efficient and environmentally friendly.

Yes, all our auto-rickshaws are battery-operated, emitting no smoke or noise pollution, which is highly beneficial for the environment.

Our vehicle batteries are long-lasting and require very low maintenance, which also helps reduce your fuel costs.

Charging time depends on the battery capacity and the charger used. Generally, a full charge takes approximately [e.g., 6-8 hours] using a standard household power outlet. Some models might support faster charging options.

Our high-quality batteries are designed for longevity, typically lasting [e.g., 3-5 years or a certain number of charge cycles] depending on usage and maintenance. Battery replacement costs vary by model; please contact our customer service for current pricing on battery replacements.

Electric vehicles generally require less maintenance than traditional petrol/diesel vehicles because they have fewer moving parts. Regular checks include brakes, tires, lights, and battery health. We provide a detailed maintenance schedule with each vehicle and recommend regular check-ups at our authorized service centers.

Yes, we provide free support with every vehicle purchase to ensure a smooth experience for you.

You can easily purchase your preferred electric vehicle by visiting our showroom or by contacting us through our website.

We prioritize high-quality products, reliable service, and customer satisfaction above all else. Our innovative technology and environmental consciousness set us apart from others.